Banking Insights

January 15, 2024  |  by Norbert Knievel

Wherever cash, customer and financial data play a role, security must as well. These assets are some of the favored targets for attackers of all stripes – brutal physical, sneaky data, or sophisticated cyber attackers –which is why security continues to be a hot topic at the ATM. As a key pillar of financial institutions’ (FIs) service strategy, providing users with a secure transaction is not only critical to customer satisfaction but even a prerequisite.

January 10, 2024  |  by Helena Müller

As we look to 2024, what topics and trends will be at the forefront of strategic decisions for the year ahead?

December 11, 2023  |  by Jodi Neiding

Operational efficiency remains one of the top priorities of financial institutions. Especially in cash handling there is potential to achieve a sustainable cost reduction and simultaneous productivity improvement. How? With cash recycling. But to achieve the highest possible effect, you have to do it right.

October 31, 2023  |  by Michael Engel

Read how banks that offer instant payment services can remain competitive, create new products and meet the evolving needs of consumers.

October 09, 2023  |  by Stefan Nilsson

As the importance of financial inclusion continues to rise for us all, how do we ensure we are laying a successful foundation for meaningful commitments? To make a real difference, working together is key to creating a common goal for change.

October 02, 2023  |  by Brent Gamble

Learn how enhanced products for payments transactional data and stronger standard on development practices are shaping the industry.

September 18, 2023  |  by Edilberto Carrioni

Despite the growing popularity of digital channels many consumers still like – and expect – to interact with a teller on a regular basis. How can financial institutions offer this service and position themselves as a trusted partner that values a personal relationship with their customers amid the high pressure to safe costs?

September 12, 2023  |  by Helena Müller

The face of financial services has altered significantly in recent years and is likely to continue to adapt as innovation advances and consumers wants and needs accelerate.

August 14, 2023  |  by Michael Engel

The pandemic changed consumer payment preferences almost overnight. Banks are reacting by modernizing their payments ecosystems and exploring new technology to improve customer satisfaction and to stay competitive.

August 07, 2023  |  by Michael Engel

To truly eliminate friction in today’s banking journeys, financial institutions must think beyond channels to create dynamic ecosystems. Today’s modern-day architecture can be the bridge to create and connect these ecosystems as well as to give financial institutions a better competitive position against the players that are chipping away at their fundamental existence.